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BUILT FOR THE DRIVE
Fresh apparel inspired by track days, late nights, and loud starts.
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FREQUENTLY ASKED QUESTIONS
THE ANSWERS YOU'RE LOOKING FOR
No — and that's intentional. All Urban Exotics sweepstakes are administered by an independent, licensed third-party sweepstakes company: Game of Chance Sweepstakes, based in Layton, Utah.
They are the official administrator named in the Official Rules, they hold the entry data, and they conduct the random computerized drawing — not us. We have no control over who wins. This is the standard structure required for a legal U.S. sweepstakes, and it's why we can run giveaway after giveaway with full transparency. Final drawings are announced on our website and social channels so the community can watch it happen.
Each giveaway has one Grand Prize Winner. After the entry period closes, our independent sweepstakes administrator reviews all eligible entries and randomly selects a winner.
The Grand Prize Winner is then announced once the verification process is complete. Winner announcements are posted on our website and social media channels.
If you're selected, Game of Chance Sweepstakes will contact you directly using the phone and email on your entry. You will never be asked to pay anything, send a credit card, or wire money to claim your prize. If anyone contacts you claiming to be Urban Exotics and asks for payment to "release" a prize, it's a scam — report it and email us at support@urban-exotics.com.
Yes — every purchase is a real order that ships to you. The entries are a bonus on top of merchandise you're going to receive. Free shipping unlocks at $150. Once your order is processed and prepared for shipment, you'll get an email confirmation with a tracking number and estimated delivery timeline. You can also check status anytime by logging into your account and going to My Account → Order Status. Your entries post immediately at checkout — you don't have to wait for delivery to be in the drawing.
Most orders ship quickly, but occasionally there can be delays if an item sells faster than expected or a supplier hits a fulfillment delay. If your order hasn't shipped after several days or your tracking hasn't updated, email support@urban-exotics.com and our team will get you an update.
Most of our apparel follows standard U.S. sizing. Men's shirts use a modern fit (slightly more tailored than traditional boxy tees). Women's shirts are more form-fitting — order one size up if you prefer a looser fit. Hoodies run true to size with a slightly relaxed fit, comfortable for layering.
Returns are handled through our standard refund policy — you can review the full terms at urban-exotics.com/policies/refund-policy. One important note for the giveaway: per the Official Rules, returned or refunded transactions are not eligible for entry, so the entries tied to a returned order are forfeited. For specific return questions, email support@urban-exotics.com.
Use the "Check Your Entries" link in the footer and enter your info. You'll see the entries tied to your purchases and newsletter opt-ins. Note that free daily (FMOE) entries are tracked in a separate system by Game of Chance Sweepstakes and won't appear in that tool — they're still counted toward the final drawing.